Yesterday we got an order from a customer and the order status was “pending_paypal”. It was ok until later we received the payment from the customer, and I found out there was no way to change the order status from “pending_paypal”. After googling for awhile, I find a solution by editing this file:
Magento\app\code\core\Mage\Sales\etc\config.xml. Although I recommend not to edit the original file, I will show you how to edit this file in order to change the order status. First find the code block <states></states>, and add the order status within <statuses> and <statuses/>. For example, I changed
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